The local ops desk

Keep the whole day moving.

Hearthpin is the AI operations desk for busy local service businesses — turning every call, lead, appointment, and follow-up into a next step your team can trust.

More conversations handled. More jobs kept on track.

Hearthpin desk

Monday, 8:42 AM

Live

New service call

Maple Street · 2 min ago

Captured
Job typeWater heater repair
Preferred timeTomorrow · AM

Today

14

appointments protected

09:15

Confirmation sent

Mrs. Alvarez · HVAC tune-up

11:40

Follow-up queued

Mr. Chen · estimate request

16:30

Review requested

Brightline Plumbing · completed job

Desk note: two leads need a morning callback.

From ring to repeat business

The work between the ring and the wrench.

The details that keep a local service business healthy rarely live in one place. Hearthpin coordinates the handoffs so your team can stay focused on the work in front of them.

01

Catch every opportunity

Hearthpin watches calls and digital leads, replies quickly, and captures the details your team needs to act.

02

Keep the calendar moving

It schedules and reschedules appointments, sends confirmations, and keeps customers in the loop without the phone tag.

03

Close the loop

After the job, Hearthpin follows up, requests a review, drafts responses, and brings the day back to you in one concise report.

One desk. Every handoff.

Less chasing. More days that run the way they should.

Lead response

Reply quickly and gather the job details while the customer is ready.

Appointment flow

Schedule, reschedule, and confirm without another round of phone tag.

Customer follow-up

Stay useful after the job with timely check-ins and review requests.

Owner visibility

Get a concise daily read on leads, jobs, and the opportunities still open.

Daily pulse

A clearer close to the day.

Every evening, Hearthpin turns the operational noise into a short briefing you can act on.

8new leads answered
3appointments moved forward
2follow-ups still open

Tomorrow looks healthy.

Two open slots. One callback worth making first.

Make room for the work

Your next best day starts with a better desk.

Tell us where your operations get stuck. We’ll show you what Hearthpin can take off your plate.

Start a conversation